The scope of this document is natural persons whose personal data identified by the provisions of law processed by ISS GLOBAL FORWARDING A.Ş. and natural persons or departments incorporated in ISS GLOBAL FORWARDING A.Ş processing such data wholly or partially by automated means or by non-automated means which provided that form part of a data filing system.
Duty of Board’s Member of Protection of Personal Data is to examine personal data periods and to ensure accurately processed.
Information processing manager is liable for required technical measurements of security of personal data
Data representative is liable for carrying out administrative measurements.
Law: Means “Protection of Personal Data” No. 6698.
Personal Data: Means any information relating to an identified or identifiable natural person,
Service Account: Means accounts used by system and applications, non-used by persons. Excluding technical restrictions, service accounts have no right to log in.
User Account: Means accounts used by persons having right to create, read, update or delete data on system and applications.
Cookie: Cookies are small text files that are stored on your computer or mobile device (“device”) when you visit a website, and which enable to identify subjected device, and which more likely consists of letters or numbers.
Your personal data processed by cookies: Your information on using, visiting, login, history and surfing to website is processed by cookies.
Methods of collecting cookies and purposes of using them: We, as ISS Global, process your personal data consist of daily files, empty gif files and/or cookies collected through third party resources under the Regulation on Protection of Personal Data and limited to purposes stated below:
With the purpose of providing better services to you, our visitors, your information on visiting the website is processed and limited to this purpose, they are transferred to third persons and stored securely.
With the purpose of creating a summary related to your choices, your history log is stored.
With the purpose of customized advertising, offering promotions and marketing proposals, improving contents of website for you and/or determining your choices, your information on visiting and/or history on website can be monitored.
With the purposes of analyzing the usage of the website and improving your experiences on the website, functional and analytical cookies are used.
With the purpose of advertising/promotion, advertising cookies are used for offering customized contents and advertisements by your interests.
Thus, when you use the website, contents complying with you and customized special offers and products are provided, and contents / special offers, which is previously defined as “not-requested”, are never provided again.
Advertising technology uses information on your visits to the website and previous visits to websites that the website place an advertisement. When offering these advertisements, unique third party cookies can be installed so that the website can remember you. ISS Global can match the information collected by different online or offline methods and the information collected on different times on the website, and can use these information together with other information collected from different resources such as third parties.
Types of Cookies Are Used: Both first-party cookies (installed by the website you visited) and third-party cookies (excepting the website you visited, it is installed by browsers) are used in our website. You can see cookies that we use as follows:
Necessary Cookies: These cookies are essential for you to browse the website and use its features and services offered. E.g. validating authentication cookies being activated when you log in on our website provides continuation of your active login when you surf between web pages. Deactivating these cookies may cause services and features to become unusable.
Persistent Cookies: Cookies that remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date are uses for the purpose of increasing the website function, and providing a better and quicker service to our customers. These cookies are used for reminding you your choices and customizing your use of the website.
This use includes cookies that save your password and keep your website session open continuously, thus you do not need to enter your password again and again. Moreover, it includes cookies that remember and recognize you on your next visit to the website.
Session Cookies: Session cookies are used during your visit to the website and deleted when you close your browser. They do not include personal data and help to reduce transferring personal data on browsers. You can delete these cookies or block, however, deactivating these cookies may cause underperformance of the website, and restricting your visits.
Functional and Analytical Cookies: These cookies are used for determining how you use the Site, including tracking how you use the Site, such as where you connect to the Site, what content you view on the Site, and the duration of your visit.
Advertising Cookies: They helps us to provide contents complying with your interest and needs on the website.
Flash Cookies: Cookies are used for activating contents of image and voice on the website.
Function of Google Analytics
Purpose of Using Monitoring / Analyzing: To monitor and analyze visitor’s actions on the website from different perspectives for increasing performance and user experience.
Operation Mode: Provides bulk data (anonymous) about what screens you visited and what you did.
Type of cookie: Third-party, persistent and session cookies
Function of Google Adwords: Purpose of Using Cross-site Monitoring: Showing you the customized & personalized advertisement based on your visit behavior.
Operation Mode: Provides visitor’s anonymous information such as websites visited before and after the website.
Type of cookie: Third-party, persistent and session cookies
Function of Hotjar İşlevi:
Purpose of Using Monitoring / Analyzing: With the purpose of increasing productivity of promotion planned, offering different advertising connections by user profile, providing advantages on creation of future plans, it collects anonymous information on visitors on the website by behavioral monitoring.
Operation mode: Technical information and geographical location on visitors are provided by developed adverse software.
Type of Cookie: Third-party, persistent and session cookies
Adobe Analytics http://www.adobe.com/uk/privacy/opt-out.html
Google Adwords https://support.google.com/ads/answer/2662922?hl=en
Google Analytics https://tools.google.com/dlpage/gaoptout
Google Chrome http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox http://support.mozilla.com/en-US/kb/Cookies
Safari https://support.apple.com/kb/ph19214?locale=tr TR
Your rights as a Relevant Person: pursuant to the Law on Protection of Personal Data, Article 11:
– to learn whether his/her personal data are processed or not,
– to demand for information as to if his/her personal data have been processed,
– to learn the purpose of the processing of his/her personal data and whether these personal data are used in compliance with the purpose,
– to know the third parties to whom his personal data are transferred in country or abroad,
– to request the rectification of the incomplete or inaccurate data, if any and to request giving notification to the third persons whom your personal data transferred within the scope of this process.
– to request deleting and removing your personal data in the event of disappearance of reasons to be required for processing and to request giving notification to the third persons whom your personal data transferred within the scope of this process despite of processing in accordance with the Law on Protection of Personal Data and relevant other laws and other provisions of regulation.
– to object to the occurrence of a result against the person himself/herself by analyzing the data processed solely through automated systems,
– to claim compensation for the damage arising from the unlawful processing of his/her personal data.
For your requests related to your rights listed above within the Law on Protection of Personal Data, Article 11; thereby filling in all requested information stated in Relevant Person Application Form on our website (which is preferred), or coming to our headquarters office in person with a written application, address is “Ünalan Mah. Libadiye Cad. Emaar Square Sit. F Blok Apt. No :82 F/41 Üsküdar, İstanbul Turkey”, or in written application through a registered letter with return receipt or notary offices to identify your ID and not to give your information to wrong persons, or sending an email to Turkey.Privacy@iss-gf.com provided that using your email (if any) previously notified to ISS GLOBAL by you and registered in our system, or other methods which shall be determined by the Board in the future.